Pipe freeze misery for family

OUT IN THE COLD: Ann-Marie Tordoff was without running water for nearly two weeks due to frozen pipes. (d31121045)
OUT IN THE COLD: Ann-Marie Tordoff was without running water for nearly two weeks due to frozen pipes. (d31121045)

A HUNSWORTH family was left without running water for nearly two weeks – but came up with a novel way to beat their water woes.

Darren and Ann-Marie Tordoff, of Hunsworth Lane, had their plans for a family Christmas dinner ruined by frozen pipes that left them at the mercy of generous neighbours to provide water for their basic needs.

Ann-Marie, who suffers from a bad back, used her ingenuity to solve the frozen pipe problem – 13 days after the last drop of water left her taps.

“I suffer from a bad back, so I have quite a few heat pads – the type some people use as hand warmers,” she said.

“I took a big one and put it on one of the pipes outside that were frozen. They give off a lot of heat, so I presume that’s what worked.

“It’s a massive relief and we’re over the moon that it worked and we have running water again.

“You think about the obvious times you need water from a tap, like for a shower or to wash, but it’s the little things like cleaning your teeth or washing your hands that are most difficult without water.”

For the duration of their dry spell, the Tordoffs relied on neighbours and family members for help. They had to cancel a big Christmas Day family dinner and soon got fed up with the situation.

She added: “We called the water company and they gave us some advice, but the advice was mixed.

“We even had a hair dryer on the pipes to thaw them out, but that didn’t work either.”

Yorkshire Water was able to provide the family with bottled water, but the problem lay with the run off pipes on the Tordoff’s property rather than those maintained by the water company.

A company spokesman said: “It was a private issue but we didn’t want to leave the family without help and advice. We empathise with the very difficult situation that numerous residents were faced with over the festive period.”